I used Amazon and CreateSpace to self publish my memoir. Having CreatSpace do the formatting was a mistake. I never knew who was looking at my book and the smallest change took days to complete. I'd go with a freelancer in the future. It would cost less and get done more quickly. My book did well until I stopped marketing it. That's the hardest part of the process in my opion. As soon as I quit marketing my book dies on Amazon. I carry copies of my paperback with me and sold quite a few that way. I just need to to remember to tell people that I'm an author. Thanks for all of your helpful advice J.R. God bless